SN BeautySpace offers expert skincare, braiding, and massage—personalized to help you look and feel your best.
Customer Support
We're here to assist you with bookings, service questions, and anything you need for a smooth experience.
- Frequently Asked Questions
Get Clear Answers About Your Skincare, Hair, and Wellness Needs
How do I choose the right facial for my skin type?
Our licensed estheticians will assess your skin during your visit and recommend the best facial based on your skin’s needs—whether it’s hydration, acne care, anti-aging, or brightening.
What types of braiding styles do you offer?
We offer a range of protective and stylish braid options, including box braids, knotless, twists, cornrows, and custom styles tailored to your preference and hair type.
How long do braid appointments usually take?
Braid duration depends on the style and length you choose. On average, appointments take between 2 to 6 hours. We’ll give you an estimate during booking.
What should I do before a massage appointment?
Arrive a few minutes early, wear comfortable clothing, and avoid heavy meals. We’ll guide you through the process so you can fully relax and enjoy the experience.
Can I book multiple services in one visit?
Absolutely! You can combine facial, braid, and massage services in one appointment. Just let us know during booking so we can allocate the right time for your session.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice to reschedule or cancel an appointment. This helps us accommodate other clients and manage time effectively.
Do I need to come with clean hair for braiding?
Yes, we recommend arriving with clean, detangled hair. However, we also offer a wash-and-prep service if you prefer to have it done in-house—just let us know when booking.
Are your facial treatments safe for sensitive skin?
Absolutely. Our licensed estheticians use gentle, dermatologist-approved products and will assess your skin before starting to ensure your treatment is both safe and effective.
How long do massage sessions last?
We offer massage sessions in various durations—typically 30, 60, or 90 minutes. You can select your preferred session length during booking.
What products do you use for facials and skincare?
Arrive a few minutWe use a curated selection of high-quality, professional-grade products suited to different skin types and concerns. Our estheticians will explain every product used during your treatment.es early, wear comfortable clothing, and avoid heavy meals. We’ll guide you through the process so you can fully relax and enjoy the experience.
How early should I arrive for my appointment?
We recommend arriving 10–15 minutes early to allow time for check-in and a brief consultation, especially if it’s your first visit.
Do you accept walk-ins or is it appointment-only?
While we welcome walk-ins when available, we highly recommend booking in advance to secure your preferred time and stylist or therapist.
- Need Help?
Speak to an Expert
Have questions about our treatments? We're here to help you choose what’s right for you.
Company
Work Hours
- Monday - Friday: 9:00 - 18:00
- Saturday: 9:00 - 13:30
- support@snbeautyspace.com
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